A recent blogpost from Kahootz looks at how to choose the right tools for a particular level of engagement. Their graphics demonstrate some of the differences between processes that are more informative v. more collaborative:
To illustrate, we used the example of a local authority wishing to introduce High Street pedestrianisation plans — and then followed up with two posts that showed you how it might use digital channels to keep them informed, simply and cheaply, and consult while showing consideration for their views. In this post we will be looking at how to collaborate with high interest/high influence stakeholders and work closely in partnership.
You can read more here.
Note: the Davenport Institute does not sponsor or endorse the cloud services offered by Kahootz.