Late last year, the City of Boston unveiled its latest steps seeking to reduce red tape when it comes to development in the city, beginning with it’s “permits and licensing” program:
On Nov. 2, Mayor Martin Walsh announced the city’s latest update to its permits and licensing platform — an update that adds new functionality like allowing users to apply for multiple permits simultaneously; build a team of project partners, homeowners and contractors needed to advance the process more quickly; view detailed information about an application’s status; and view projects geographically. This update and the ones that came earlier this year are part of an effort to empower citizens, not infuriate them, said CIO Jascha Franklin-Hodge.
As it implements these changes, the city is also seeking to be responsive to citizens, including implementing an API to help facilitate communication.
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Contributor: Sarah Mirembe, Pepperdine School of Public Policy, MPP Candidate ’16.