Crowdsourcing offers many promises for the public sector, but where to start? Perhaps with lessons from the next generation. Kendra Smith is a Post-Doctoral Scholar for Public Service and Community Solutions and research fellow at the Center for Urban Innovation at Arizona State University. Lindsay Collins is a Masters of Advanced Study Candidate in Geographical Information Systems in the School of Geographical Sciences and Urban Planning at Arizona State University.
They recently published an article on planetizen.com offering Four Steps to Enhance Crowdsourcing. Smith and Collins make the case that:
Crowdsourcing in the public sector represents more inclusive form of governance that incorporates a multi-stakeholder approach; it goes beyond regular forms of community engagement and allows citizens to participate in decision-making. . .
The idea behind crowdsourcing is simple: decentralize decision-making by utilizing large groups of people to assist with solving problems, generating ideas, funding, generating data, and making decisions.
They list four methods to help establish accountability and credibility in the crowdsourcing process. You can read more here.
Contributor: Brian Stewart, Pepperdine School of Public Policy, MPP Candidate ’17.